PRIVACY POLICY
Last updated: June 27, 2026
No Comfort Clo ("No Comfort", "we", "us", or "our") operates this website and online store through Shopify. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, subscribe to marketing communications, or otherwise interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
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Information We Collect
When you use our website or place an order, we may collect the following personal information:
Contact Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order & Payment Information
- Order history
- Transaction details
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Payment confirmations
Payments are securely processed through third-party payment providers including:
- Shopify Payments
- Mollie
- PayPal
We do not store full payment card details ourselves.
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Device & Usage Information
We automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on the website
- Website interactions
This information helps us improve the performance, security, and experience of our website.
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How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized activity
- Communicate with you regarding your orders or inquiries
- Send marketing emails and promotions (only where permitted)
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Marketing Communications
If you subscribe to our newsletter or marketing communications, we may send you:
- Product updates
- Restock notifications
- Promotions
- Campaigns and brand updates
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at info@nocomfortclo.com.
We use Klaviyo for email marketing and customer communication.
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Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and support marketing activities.
We may use:
- Shopify analytics
- Google Analytics
- Meta Pixel
- TikTok Pixel
These tools help us understand how visitors use our website and help us improve our advertising and customer experience.
These technologies help us understand how visitors use our website, improve our services, and measure the effectiveness of our advertising campaigns.
Non-essential cookies are only placed after you have given your consent through our cookie banner.
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Sharing Your Information
We only share personal information when necessary to operate our business and provide our services.
We may share your data with trusted third parties including:
- Shopify
- Klaviyo
- Payment providers
- Shipping and fulfillment partners
- Analytics and advertising providers
These third parties may process your data only for the services they provide to us.
We do not sell your personal information.
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International Data Transfers
Some of our service providers may process data outside of the European Economic Area (EEA). When this happens, appropriate safeguards are used to protect your information in accordance with applicable privacy laws.
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Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
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Your Rights
If you are located in the European Economic Area (EEA) or the United Kingdom, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
To exercise any of these rights, please contact us at:
contact@nocomfortclo.com
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Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
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Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.
Any updates will be posted on this page with the updated revision date.