Questions about your order, shipping, returns, or anything else?
contact@nocomfortclo.com
No Comfort.
contact@nocomfortclo.com
No Comfort.
Shipping Policy
Last updated: June 27, 2026
Shipping
We offer worldwide free shipping.
Estimated delivery times are:
Netherlands: 1–3 business days
Europe: 3–5 business days
Worldwide: 5+ business days
Please note that these delivery times are estimates and may vary during product launches, holidays, or periods of high demand.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
______________________________________________________________________________________________________________________________
Shipping Costs
We offer worldwide free shipping.
______________________________________________________________________________________________________________________________
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order.
No Comfort Clo is not responsible for orders shipped to an incorrect address provided by the customer.
______________________________________________________________________________________________________________________________
Shipping Delays
While we aim to deliver every order within the estimated delivery times, delays may occasionally occur due to circumstances beyond our control, such as carrier delays, customs processing, severe weather, or other unforeseen events.
______________________________________________________________________________________________________________________________
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible at:
contact@nocomfortclo.com
We will work with the shipping carrier to investigate the issue and help find a suitable solution.
______________________________________________________________________________________________________________________________
Questions
If you have any questions regarding shipping or your order, please contact us at:
contact@nocomfortclo.com
Last updated: June 27, 2026
Shipping
We offer worldwide free shipping.
Estimated delivery times are:
Netherlands: 1–3 business days
Europe: 3–5 business days
Worldwide: 5+ business days
Please note that these delivery times are estimates and may vary during product launches, holidays, or periods of high demand.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
______________________________________________________________________________________________________________________________
Shipping Costs
We offer worldwide free shipping.
______________________________________________________________________________________________________________________________
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order.
No Comfort Clo is not responsible for orders shipped to an incorrect address provided by the customer.
______________________________________________________________________________________________________________________________
Shipping Delays
While we aim to deliver every order within the estimated delivery times, delays may occasionally occur due to circumstances beyond our control, such as carrier delays, customs processing, severe weather, or other unforeseen events.
______________________________________________________________________________________________________________________________
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible at:
contact@nocomfortclo.com
We will work with the shipping carrier to investigate the issue and help find a suitable solution.
______________________________________________________________________________________________________________________________
Questions
If you have any questions regarding shipping or your order, please contact us at:
contact@nocomfortclo.com
Refund & Return Policy
Last updated: June 27, 2026
Returns
If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.
To be eligible for a return, your item must: be unworn and unused, have all original tags attached, be in its original packaging,
be in the same condition in which it was received.
You will also need your order confirmation or other proof of purchase.
______________________________________________________________________________________________________________________________
To request a return, please contact us at:
contact@nocomfortclo.com
Once your request has been approved, you will receive further return instructions by email.
______________________________________________________________________________________________________________________________
Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the item received is damaged, defective, or incorrect.
______________________________________________________________________________________________________________________________
Damaged or Incorrect Items
Please inspect your order upon arrival.
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at contact@nocomfortclo.com so we can resolve the issue.
______________________________________________________________________________________________________________________________
Exchanges
We do not offer direct exchanges.
If you would like a different size or item, simply return your order and place a new one.
______________________________________________________________________________________________________________________________
Refunds
Once we have received and inspected your return, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method within 10 business days. Processing times may vary depending on your payment provider.
______________________________________________________________________________________________________________________________
European Union 14-Day Right of Withdrawal
If your order is delivered within the European Union, you have the legal right to cancel or return your order within 14 days of receiving it, without giving any reason.
Last updated: June 27, 2026
Returns
If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.
To be eligible for a return, your item must: be unworn and unused, have all original tags attached, be in its original packaging,
be in the same condition in which it was received.
You will also need your order confirmation or other proof of purchase.
______________________________________________________________________________________________________________________________
To request a return, please contact us at:
contact@nocomfortclo.com
Once your request has been approved, you will receive further return instructions by email.
______________________________________________________________________________________________________________________________
Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the item received is damaged, defective, or incorrect.
______________________________________________________________________________________________________________________________
Damaged or Incorrect Items
Please inspect your order upon arrival.
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at contact@nocomfortclo.com so we can resolve the issue.
______________________________________________________________________________________________________________________________
Exchanges
We do not offer direct exchanges.
If you would like a different size or item, simply return your order and place a new one.
______________________________________________________________________________________________________________________________
Refunds
Once we have received and inspected your return, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method within 10 business days. Processing times may vary depending on your payment provider.
______________________________________________________________________________________________________________________________
European Union 14-Day Right of Withdrawal
If your order is delivered within the European Union, you have the legal right to cancel or return your order within 14 days of receiving it, without giving any reason.
Terms of Service
Last updated: June 27, 2026
Overview
This website is operated by No Comfort Clo ("No Comfort", "we", "us", or "our").
By visiting our website or purchasing from us, you agree to these Terms of Service.
These Terms apply to all users of the website, including browsers, customers, and others who access or use our services.
Please read these Terms carefully before using our website.
______________________________________________________________________________________________________________________________
Products
We make every effort to display our products as accurately as possible.
However, colors and appearance may vary slightly depending on your device or screen settings.
We reserve the right to: modify or discontinue products at any time, limit quantities, refuse orders at our discretion.
All product descriptions and pricing are subject to change without notice.
______________________________________________________________________________________________________________________________
Orders
By placing an order, you make an offer to purchase products from us.
Orders are only accepted once you receive an order confirmation email.
We reserve the right to refuse or cancel any order, including in cases involving:
suspected fraud, incorrect pricing, unavailable products, suspicious activity.
If your order is cancelled after payment, you will receive a refund.
______________________________________________________________________________________________________________________________
Pricing & Payments
All prices displayed on our website are shown in EUR and include VAT where applicable.
Shipping costs are calculated separately during checkout.
We accept payments through secure third-party payment providers including: Shopify Payments, Mollie, PayPal.
We reserve the right to change prices, discounts, or promotions at any time.
______________________________________________________________________________________________________________________________
Shipping & Delivery
Estimated shipping times are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by: shipping carriers, customs, weather, strikes
or events outside our control.
Risk of loss transfers to you once the package has been handed to the delivery carrier.
Please ensure your shipping address is correct before placing your order.
______________________________________________________________________________________________________________________________
Returns & Refunds
Returns and refunds are handled in accordance with our Refund Policy.
Customers in the European Union may have legal rights regarding returns and cancellations under applicable consumer laws.
Returned items must: be unworn, be in original condition, include original tags and packaging.
We reserve the right to refuse returns that do not meet these conditions.
______________________________________________________________________________________________________________________________
Intellectual Property
All content on this website, including: logos, branding, graphics, images, videos, designs, text and product designs
is owned by No Comfort or used with permission.
You may not copy, reproduce, distribute, or use any content from this website without prior written permission.
______________________________________________________________________________________________________________________________
Prohibited Use
You may not use this website: for unlawful purposes, to commit fraud, to distribute malware or harmful code,
to interfere with the security or functionality of the website, to copy or scrape website content,
to misuse our brand, products, or intellectual property.
We reserve the right to restrict or terminate access to our services if these Terms are violated.
______________________________________________________________________________________________________________________________
Third-Party Services
Our website may contain links to third-party services or websites.
We are not responsible for the content, policies, or practices of third-party websites or services.
______________________________________________________________________________________________________________________________
Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect and process personal data.
______________________________________________________________________________________________________________________________
Limitation of Liability
To the maximum extent permitted by law, No Comfort shall not be liable for: indirect damages,
consequential damages, loss of profits, loss of data, delays
or damages resulting from the use of our website or products.
Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer law.
______________________________________________________________________________________________________________________________
Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes become effective once posted on this website.
Your continued use of the website after changes are posted constitutes acceptance of those changes.
______________________________________________________________________________________________________________________________
Governing Law
These Terms are governed by the laws of the Netherlands.
Any disputes relating to these Terms or our services shall be subject to the jurisdiction of the Dutch courts.
______________________________________________________________________________________________________________________________
Contact
If you have questions regarding these Terms, please contact us at:
contact@nocomfortclo.com
Last updated: June 27, 2026
Overview
This website is operated by No Comfort Clo ("No Comfort", "we", "us", or "our").
By visiting our website or purchasing from us, you agree to these Terms of Service.
These Terms apply to all users of the website, including browsers, customers, and others who access or use our services.
Please read these Terms carefully before using our website.
______________________________________________________________________________________________________________________________
Products
We make every effort to display our products as accurately as possible.
However, colors and appearance may vary slightly depending on your device or screen settings.
We reserve the right to: modify or discontinue products at any time, limit quantities, refuse orders at our discretion.
All product descriptions and pricing are subject to change without notice.
______________________________________________________________________________________________________________________________
Orders
By placing an order, you make an offer to purchase products from us.
Orders are only accepted once you receive an order confirmation email.
We reserve the right to refuse or cancel any order, including in cases involving:
suspected fraud, incorrect pricing, unavailable products, suspicious activity.
If your order is cancelled after payment, you will receive a refund.
______________________________________________________________________________________________________________________________
Pricing & Payments
All prices displayed on our website are shown in EUR and include VAT where applicable.
Shipping costs are calculated separately during checkout.
We accept payments through secure third-party payment providers including: Shopify Payments, Mollie, PayPal.
We reserve the right to change prices, discounts, or promotions at any time.
______________________________________________________________________________________________________________________________
Shipping & Delivery
Estimated shipping times are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by: shipping carriers, customs, weather, strikes
or events outside our control.
Risk of loss transfers to you once the package has been handed to the delivery carrier.
Please ensure your shipping address is correct before placing your order.
______________________________________________________________________________________________________________________________
Returns & Refunds
Returns and refunds are handled in accordance with our Refund Policy.
Customers in the European Union may have legal rights regarding returns and cancellations under applicable consumer laws.
Returned items must: be unworn, be in original condition, include original tags and packaging.
We reserve the right to refuse returns that do not meet these conditions.
______________________________________________________________________________________________________________________________
Intellectual Property
All content on this website, including: logos, branding, graphics, images, videos, designs, text and product designs
is owned by No Comfort or used with permission.
You may not copy, reproduce, distribute, or use any content from this website without prior written permission.
______________________________________________________________________________________________________________________________
Prohibited Use
You may not use this website: for unlawful purposes, to commit fraud, to distribute malware or harmful code,
to interfere with the security or functionality of the website, to copy or scrape website content,
to misuse our brand, products, or intellectual property.
We reserve the right to restrict or terminate access to our services if these Terms are violated.
______________________________________________________________________________________________________________________________
Third-Party Services
Our website may contain links to third-party services or websites.
We are not responsible for the content, policies, or practices of third-party websites or services.
______________________________________________________________________________________________________________________________
Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect and process personal data.
______________________________________________________________________________________________________________________________
Limitation of Liability
To the maximum extent permitted by law, No Comfort shall not be liable for: indirect damages,
consequential damages, loss of profits, loss of data, delays
or damages resulting from the use of our website or products.
Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer law.
______________________________________________________________________________________________________________________________
Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes become effective once posted on this website.
Your continued use of the website after changes are posted constitutes acceptance of those changes.
______________________________________________________________________________________________________________________________
Governing Law
These Terms are governed by the laws of the Netherlands.
Any disputes relating to these Terms or our services shall be subject to the jurisdiction of the Dutch courts.
______________________________________________________________________________________________________________________________
Contact
If you have questions regarding these Terms, please contact us at:
contact@nocomfortclo.com
Privacy Policy
Last updated: June 27, 2026
No Comfort Clo ("No Comfort", "we", "us", or "our") operates this website and online store through Shopify. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, subscribe to marketing communications, or otherwise interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
______________________________________________________________________________________________________________________________
Information We Collect
When you use our website or place an order, we may collect the following personal information:
Contact Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order & Payment Information
- Order history
- Transaction details
______________________________________________________________________________________________________________________________
Payment confirmations
Payments are securely processed through third-party payment providers including:
- Shopify Payments
- Mollie
- PayPal
We do not store full payment card details ourselves.
______________________________________________________________________________________________________________________________
Device & Usage Information
We automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on the website
- Website interactions
This information helps us improve the performance, security, and experience of our website.
______________________________________________________________________________________________________________________________
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized activity
- Communicate with you regarding your orders or inquiries
- Send marketing emails and promotions (only where permitted)
______________________________________________________________________________________________________________________________
Marketing Communications
If you subscribe to our newsletter or marketing communications, we may send you:
- Product updates
- Restock notifications
- Promotions
- Campaigns and brand updates
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at info@nocomfortclo.com.
We use Klaviyo for email marketing and customer communication.
______________________________________________________________________________________________________________________________
Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and support marketing activities.
We may use:
- Shopify analytics
- Google Analytics
- Meta Pixel
- TikTok Pixel
These tools help us understand how visitors use our website and help us improve our advertising and customer experience.
These technologies help us understand how visitors use our website, improve our services, and measure the effectiveness of our advertising campaigns.
Non-essential cookies are only placed after you have given your consent through our cookie banner.
______________________________________________________________________________________________________________________________
Sharing Your Information
We only share personal information when necessary to operate our business and provide our services.
We may share your data with trusted third parties including:
- Shopify
- Klaviyo
- Payment providers
- Shipping and fulfillment partners
- Analytics and advertising providers
These third parties may process your data only for the services they provide to us.
We do not sell your personal information.
______________________________________________________________________________________________________________________________
International Data Transfers
Some of our service providers may process data outside of the European Economic Area (EEA). When this happens, appropriate safeguards are used to protect your information in accordance with applicable privacy laws.
______________________________________________________________________________________________________________________________
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
______________________________________________________________________________________________________________________________
Your Rights
If you are located in the European Economic Area (EEA) or the United Kingdom, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
To exercise any of these rights, please contact us at:
contact@nocomfortclo.com
______________________________________________________________________________________________________________________________
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
______________________________________________________________________________________________________________________________
Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
______________________________________________________________________________________________________________________________
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.
Any updates will be posted on this page with the updated revision date.
______________________________________________________________________________________________________________________________
Contact
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
contact@nocomfortclo.com
Last updated: June 27, 2026
No Comfort Clo ("No Comfort", "we", "us", or "our") operates this website and online store through Shopify. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, subscribe to marketing communications, or otherwise interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
______________________________________________________________________________________________________________________________
Information We Collect
When you use our website or place an order, we may collect the following personal information:
Contact Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order & Payment Information
- Order history
- Transaction details
______________________________________________________________________________________________________________________________
Payment confirmations
Payments are securely processed through third-party payment providers including:
- Shopify Payments
- Mollie
- PayPal
We do not store full payment card details ourselves.
______________________________________________________________________________________________________________________________
Device & Usage Information
We automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on the website
- Website interactions
This information helps us improve the performance, security, and experience of our website.
______________________________________________________________________________________________________________________________
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized activity
- Communicate with you regarding your orders or inquiries
- Send marketing emails and promotions (only where permitted)
______________________________________________________________________________________________________________________________
Marketing Communications
If you subscribe to our newsletter or marketing communications, we may send you:
- Product updates
- Restock notifications
- Promotions
- Campaigns and brand updates
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at info@nocomfortclo.com.
We use Klaviyo for email marketing and customer communication.
______________________________________________________________________________________________________________________________
Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and support marketing activities.
We may use:
- Shopify analytics
- Google Analytics
- Meta Pixel
- TikTok Pixel
These tools help us understand how visitors use our website and help us improve our advertising and customer experience.
These technologies help us understand how visitors use our website, improve our services, and measure the effectiveness of our advertising campaigns.
Non-essential cookies are only placed after you have given your consent through our cookie banner.
______________________________________________________________________________________________________________________________
Sharing Your Information
We only share personal information when necessary to operate our business and provide our services.
We may share your data with trusted third parties including:
- Shopify
- Klaviyo
- Payment providers
- Shipping and fulfillment partners
- Analytics and advertising providers
These third parties may process your data only for the services they provide to us.
We do not sell your personal information.
______________________________________________________________________________________________________________________________
International Data Transfers
Some of our service providers may process data outside of the European Economic Area (EEA). When this happens, appropriate safeguards are used to protect your information in accordance with applicable privacy laws.
______________________________________________________________________________________________________________________________
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
______________________________________________________________________________________________________________________________
Your Rights
If you are located in the European Economic Area (EEA) or the United Kingdom, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
To exercise any of these rights, please contact us at:
contact@nocomfortclo.com
______________________________________________________________________________________________________________________________
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
______________________________________________________________________________________________________________________________
Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
______________________________________________________________________________________________________________________________
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.
Any updates will be posted on this page with the updated revision date.
______________________________________________________________________________________________________________________________
Contact
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
contact@nocomfortclo.com